UCS understands the significance of knowledge and change management plans as well as associated challenges in creating and managing content to present a united message. We utilize the latest technologies for the storage and retrieval of relevant data. Some benefits of UCS’s knowledge and change management services include improved ease and accuracy of data entry, enhanced reporting capabilities, and an increase in workflow management functions.
Our consultants are able to think strategically and create communication plans that aid the change management process for our customers. This may include setting up “road shows,” town hall meetings, or integrated project team meetings (IPTs) to assist program offices with communicating directly with field-level staff. UCS is adept in applying various communication tools, such as Web-based knowledge management portals using Microsoft SharePoint, FAQs, newsletters, and live question-and-answer sessions, to integrate knowledge and change management activities across all levels of staff.
UCS’s clients in this area include:
- Business Transformation Agency (BTA)
- Department of the Navy (DoN)
- Naval Medical Logistics Command (NMLC)
- Defense Information Systems Agency (DISA)
- Defense Logistics Agency (DLA)
- United States Army (USA) Afterdeployment.org Program Management Office (PMO)
